SUPPORT HOURS

Support Hours

Business Hours

9:00am – 6:00pm. (JST UTC+9)
Mon. - Fri.

Support is closed on the following Public holidays

dateJapanese holidays
January 1 New Year’s Day
13 Coming-of-Age Day
February 11 National Foundation Day
23 The Emperor’s Birthday
24 substitute holiday
March 20 Vernal Equinox Day
April 29 Showa Day
May 3 Constitution Day
4 Greenery Day
date Japanese holidays
May 5 Children’s Day
6 substitute holiday
July 23 Marine Day
24 Health and Sports Day
August 11 Mountain Day
September 18 Respect-for-the-Aged Day
23 Autumnal Equinox Day
Novenber 3 Culture Day
23 Labor Thanksgiving Day
dateJapanese holidays
January 1 New Year’s Day
13 Coming-of-Age Day
February 11 National Foundation Day
23 The Emperor’s Birthday
24 substitute holiday
March 20 Vernal Equinox Day
April 29 Showa Day
May 3 Constitution Day
4 Greenery Day
5 Children’s Day
6 substitute holiday
July 23 Marine Day
24 Health and Sports Day
August 11 Mountain Day
September 18 Respect-for-the-Aged Day
23 Autumnal Equinox Day
Novenber 3 Culture Day
23 Labor Thanksgiving Day

New Year’s Holiday

29th (Fri) December,2023 - 3rd (Wed) January,2024

Summer Holiday

14th(Mon) - 16th(Wed) August,2023

Support Contact Methods

During support hours, support may be contacted via the following methods

Phone via +81-3-3237-9003
Support request page


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